Work Inquiries
info(at)lady-valerie.com
Back

Privacy policy

Last updated: 16th December 2023.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, share, protect or otherwise handle your personal information in accordance with our website.

The brand Lady Valerie along with this website is owned and operated by Simi 2nd d.o.o., Črna vas 225, 1000 Ljubljana, Slovenia, EU. This Privacy Policy describes how and when Simi 2ns d.o.o. and with it it’s brand Lady Valerie (“we”, “our”) collects, uses, and shares information when you subscribe to our newsletter, contact us, register on our website, purchase an item from our web shop or otherwise use our services through www.lady-valerie.com or its related sites and services.

For purposes of EU data protection law, data controller of your personal information is Nina Berlič, employees of Simi 2nd d.o.o.. If you have any questions or concerns, you may contact Nina at info@lady-valerie.com.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience and in order to fulfill your order.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter, fill out a form or enter any other information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How Long We Store Your Information

We retain your personal information only for as long as necessary to provide you with our services and as otherwise described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce or perform under our agreements.

We may retain your personal data, as well as your customers’ information, for as long as your relationship with us is active by having an account on www.lady-valerie.com, or as otherwise needed to provide you our services.

After terminating your relationship with us by deleting your Lady Valerie account or otherwise ceasing to use our services, we may continue to store copies of your and your sustomers’ personal data as reasonably necessary to comply with our legal obligations, to resolve disputes between you and us or you and your sustomers, to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests.

What are my rights?

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are as follows:

  • Right to Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • Right to Change, Restrict, or Delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are required to store information for legal reasons) we will generally delete your personal information upon your request.
  • Right to Object. You can object to (a) our processing of some of your information based on our legitimate interests and (b) receiving marketing messages from us. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue storing and using your information or if it is needed for legal reasons.
  • Right to Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How can I access my information you stored?

You can access it through page Data Access Request.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards, but we take reasonable steps to maintain appropriate safety measures to ensure the security, integrity and privacy of the information you have provided us with.

When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information.

No data transmission or storage system is guaranteed to be 100% secure, unfortunately, therefore we cannot guarantee absolute security of information. We encourage you to take care of the personal data. We advise you to set strong passwords for your account, limit access of your computer and browser by signing off after you have finished your session, and avoid providing us with any sensitive information whose disclosure you believe could cause you harm.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction has. If we are required to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Third-party disclosure

We do not sell, trade to outside parties your personal information.

Protecting our customers’ personal information is crucially important to our business and something we take very seriously. For these reasons, we share your personal information only for very limited reasons and in limited circumstances. To perform functions and provider services to our shop we engage the following trusted third parties:

  • Printful, Inc., 11025 Westlake Dr., Charlotte, NC 28273, USA, fulfilment of print on demand orders.
  • Printify, Inc., 108 West 13th Street, Wilmington, Delaware 19801 fulfilment of print on demand orders.
  • Gelato ASA, Dronning Eufemias Gate 8, 0191 Oslo, Norway, fulfilment of print on demand orders.
  • Prodigi (UK) Ltd., Unit 20, Caker Stream Road, Alton, Hampshire, GU34 2QA, UK, fulfilment of print on demand orders.
  • MailerLite, Inc., 548 Market St, PMB 98174, San Francisco, CA 94104-5401, United States, for sending our email marketing campaigns through their online application.

In the Event of a Business Transfer. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

In Compliance with Laws. We may collect, use, retain, and share your information if we have a good faith belief that doing so is reasonably necessary to: (a) respond to legal process or to government requests; (b) perform legal obligations to which we are bound by agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Note that while our service may contain links to other websites or services, we are not responsible for each respective website’s or service’s privacy practices, and encourage you to be aware when you leave our services and read the privacy statements of each and every website and service you visit. This Privacy & Cookie Policy does not apply to third-party websites and services.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

      • On our Privacy Policy Page

Can change your personal information:

      • By logging in to your account

Cookie policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: lady-valerie.com

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
_gaGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*Google Analytics sets this cookie to store and count page views.
_GRECAPTCHAGoogle Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analyticsSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category.
cookielawinfo-checkbox-functionalThe GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessarySet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
cookielawinfo-checkbox-othersSet by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
cookielawinfo-checkbox-performanceSet by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance".
CookieLawInfoConsentCookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
subscribeCookieDescription is currently not available.
tsPayPal sets this cookie to enable secure transactions through PayPal.
ts_cPayPal sets this cookie to make safe payments through PayPal.
woocommerce_recently_viewedWooCommerce sets this cookie to store performed actions on the website.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Contacting Us

If there are any questions regarding this privacy and cookie policy, you may contact us using the information below.

info(at)lady-valerie.com